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- Price includes a lifetime license + free support + installation
guide and complete user manual documentation.
- By purchasing this Software you totally agree with the
terms and conditions of our License
Agreement, please make sure to read and understand it
before proceeding.
- We sell our products through ShareIT.
You'll be able to pay by credit card, wire transfer, money
order, phone, etc.
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Overview
Deliver real time live customer support
on your web site!
TERAWAY LiveHelp is a live customer support software for your
site that enables visitors to communicate with your sales
representatives in real time through web based chat. By delivering
live support your site visitors don´t have to leave
your web site, or wait for an email reply to get answers to
their questions, they just click a live help button and are
connected with one of your customer service representatives.
Your company representative then assists the visitor by providing
information, links, graphics, or even guiding the customer
through your web site.
TERAWAY LiveHelp is the perfect Live person alternative at
a fraction of the cost! Benefits - Communicate with your customers instantaneously
in real time!
- Respond to customer inquiries at any
time
- Add value to your existing customer
service and products
- Increase sale conversion rates
- Increase revenues and reduce costs
- Completely web based! Access TERAWAY
LiveHelp from anywhere in the world.
- It pays by itself. Experience the benefits
of closing more sales through one-on-one support
Order Now | Online
Demo | Contact Us
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Key Features - Easy-to-use Windows XP like User Interface
- Entirely web based, you don't
need to install any additional software. Use the application
from anywhere with web access!
- NOT A HOSTED SOLUTION!, You receive
the full application to install under your own site and
domain, there are no monthly fees!
- Web-based monitor for tracking
incoming requests.
- Proactively invite your visitors
to chat. Pull clients and increase your sales
- Track your site visitors in real-time.
- Register as many representatives
and departments as you want. No need for additional licenses
- Easily display the Live Help button
on any page by just pasting a single line of code.
- Add any number of automated replies
and commands, push images, messages and URL's by just selecting
a command from a list box!
- Your support calls are evenly
distributed among your representatives.
- Set how many requests each of
your live support representatives can handle.
- Transfer calls to any other department
with just a click.
- If live help is unavailable,
the user is prompted to leave a message.
- Offline/Online Status Icons. Your
customers will immediately know whether you're on-line or
offline.
- Save chat transcripts to the system
database for later reviewal.
- Works with both Microsoft Access
and SQL Server Databases (Full Script Included).
Teraway LiveHelp will help you increase
your sales by providing live one-on-one customer support on
your website. Why pay any monthly fees and depend on a 3rd
party company when you can have your own full featured system
running under your absolute control?
Order Now | Online
Demo | Contact Us |
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ASP Server License
START YOUR OWN APPLICATION SERVICE PROVIDER
BUSINESS! Start your own live customer support service
provider business. Our ASP Server license lets you have any
number of installations of this product under a single server
and gives you the right to rent the application to any number
of customers at the price that you want. Live customer support services have become
one of the most profitable business for Application Service
Providers and our ASP Server license lets you do exactly that
: become an application service provider by renting this live
support solution to your customers! You will receive the full application to
install under your own server and control plus the rights
to make any number of installations under a single server
and rent the application to your customers. Special Note : The ASP Server license
allows you to have any number of installations of the application
under a single server and rent the application to your customers.
It is not a resellers license. For any questions you may have,
please contact us.
Order Now | Online
Demo | Contact Us |
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Screenshots 
Web based chat support | 
Windows XP Like Interface
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Canned commands and preresponses |
These are just 3 screenshots of our easy
to use but very powerful customer support solution.
Take the demo and see for yourself how this application will
benefit you and your site
Order Now | Online
Demo | Contact Us |
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System Requirements Server Requirements - MS Windows Based Server with Internet
Information Server 5.0 or higher (W2000, XP, W2003)
- ASP 3.0 (Active Server Pages)
- MS Access or SQL Server 7 / 2000 database
(SQL Server is advised for sites with medium to high traffic,
you don't need to own a license of MS Access in order to
use that database)
Browsers - Internet Explorer 5.0 or higher on a
windows based PC is required for the system administration
- TERAWAY LiveHelp has been tested with
IE4.0+, NS6+ and Mozilla 1.1+
This system uses Javascript extensively, browsers with outdated
script engines may not properly work with this application.
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Demo | Contact Us |
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Questions, Contact us!
If you have any questions about this product, require technical
support or would like to know more about its licensing options,
please get in contact with us and we will get back to you
as soon as possible with an answer to your inquiries.
Order Now | Online
Demo | Contact Us |
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